Contact us now for any inquiry about shipment  click here

SindoShipping by Seeds (S) Int P/L Co Reg UEN 202523778K

SindoShipping is more than a courier. It’s the trusted logistics partner that powers Indonesia’s new wave of digital entrepreneurs. With a clean flat-rate model, a laser focus on cross-border pain points, and a digital-first outreach strategy, We are aiming to enable more local business in Indonesia.

We are cross-border logistics and e-commerce enabler that empowers Indonesian resellers, SMEs, and digital sellers to import products seamlessly from Singapore, USA, China, Korea, and other global trade hubs. We combine freight forwarding, warehousing, customs clearance, and last-mile delivery into a single affordable and transparent platform..

Well, we are in this question again as what is the biggest problem in shipping the goods to Indonesia? What triggers your sense of difficulties and uneasiness when you ship your goods to Indonesia?

Shipping in Indonesia might have a lot of problems but what exactly the biggest problem to ship your goods to Indonesia? How you able to overcome and avoid any problem to ship your goods to Indonesia?

Access to international trade is important for countries now due to globalization as with exports and imports the country able to balance the need of people and the economy will thrive.

For now and the existing ones, the biggest problem in shipping goods internationally to Indonesia is the customs clearance. Do you know that Indonesia listed as the no 116 out of 189 countries listed by world bank as the easiest countries to doing business with trans border compliances? (as for Feb 2019)

Countries such as Gambia, Kenya, Timor Leste, Belize, Brazil have a better score than Indonesia. Well, you will think that that country does not have a trading capacity such as Indonesia. Think again with countries such as Brazil that only need 24 hours to clear the cargo, Philippines 96 hours, India 30 hours, China 24 hours, Thailand 4 hours, Malaysia 7 hours, Singapore 3 hours, etc.

What is the function of customs clearance?

  • Revenue collection. One of the purposes of customs clearance is to collect taxes for the goods imported or exported from the countries. The tax will help the country more prosper as to increase the revenue to spend on the development of one’s country.
  • Regulatory compliances. Customs and duty officers need to be able to strictly check and imposed the rules of the goods trafficking between countries based on the country’s requirement that will affect the economy. Tariff needed to encourage export rather than import to be able to create a surplus in the trading balance. The country with have a lot of imports might suffer in the long run as their economy will depend on other countries’ exports.
  • Trade facilitation. Customs function also to help trade facilitation as the gateway of export and import, a custom has a position that can impact how easy the trade conducted between countries imports or exports.
  • Security. Another function of customs is to increase the security of one’s country from any threat from animal-related diseases or plants that able to harm farm across one’s country. Furthermore, in terms of security, customs able to help the country to make sure no illegal weapons or any goods imported that able to threaten the security of one’s country.

Indonesia needs around 100 hours or equal of almost 4 days to clear cargo based on the World Bank reports. What exactly the main problem of Indonesian customs and duty that makes the shipping so delayed to Indonesia?

  • Unnecessary bureaucracy. Often changing regulation in Indonesian custom and the one that handles the products have the full authority in regards of your products, if he/ she finds something amiss, the  goods will be put on inspection and be held until he/ she satisfied with the results/ documentation provided (documentation problems)
  • Redundant procedures. Most of the goods imported to Indonesia is controlled and need extra approved documentation from other related departments excepts personal item such as basic clothing, shoes (limited and inexpensive), bags, as with the rule of thumbs are the goods that for daily use and nothing applicable directly to human skin or consumed such as cosmetics, makeup, vitamins, health-related products, etc.
  • An inefficient process as the clearance system has not fully integrated and automated furthermore need a lot of approval from the different offices or department for specific kind of goods imported to the country.
  • Slow port operations. In Indonesia due to the lack of infrastructure management, it might be resulting in the slow process of operation in ports. A lot of procedure needs to be done to clear cargo. As an example in different procedures and steps to clear cargo for health, safety, quality control for every shipment.
  • The central government still control tightly in regards to the importation of consumer goods to protect its economy and local producer as resulting in high tariff for some specific products and difficult documentation process also implemented.

Well, when Indonesian customs and duty are quite complicated and a lot of recommendations needed to change the system from within. There is no easy fix and based on research it might be needed 5-10 years as a new system to be implemented fully at the customs departments.

Why Indonesia has a reputation with slow border clearance to clear the import cargo compared to other countries in the world?

Indonesia, one of Southeast Asia’s largest economies and a key player in the global market, has often been scrutinized for its slow border clearance processes, especially when it comes to clearing import cargo. This inefficiency has not only affected the country’s image but also had ripple effects on global trade. To understand why Indonesia has garnered this reputation, we must delve into several factors, including market dynamics, the country’s reach, prevailing trends, and the broader impact on the world market and global customers.

Indonesia’s market size is significant. As the world’s fourth most populous country, it has a vast consumer base that attracts businesses and investors from around the globe. In 2022, Indonesia’s GDP stood at approximately $1.19 trillion, making it the largest economy in Southeast Asia and a vital player in global trade. The country’s strategic location along major shipping routes, coupled with its abundance of natural resources, further amplifies its importance in international commerce. However, the very factors that make Indonesia a lucrative market also contribute to the complexity of its import processes.

The sheer volume of imports, driven by the country’s growing consumer demand, is one of the primary reasons behind the slow border clearance. In 2023, Indonesia imported goods worth over $180 billion, a figure that has been steadily increasing year on year. This surge in imports has overwhelmed the country’s customs infrastructure, which has struggled to keep pace with the growing demand. The number of import shipments has doubled over the past decade, but the capacity of the customs offices and border facilities has not expanded at the same rate. Consequently, the bottleneck effect has led to significant delays in cargo clearance.

Another contributing factor to the slow clearance process is the complex regulatory environment in Indonesia. The country has a multitude of import regulations, many of which are frequently updated or revised, creating confusion and delays for importers. For instance, in 2022, Indonesia introduced new regulations requiring additional documentation for certain types of goods, such as electronics and pharmaceuticals. These changes, while intended to protect domestic industries and ensure product safety, have added layers of bureaucracy to the clearance process. Importers often find themselves caught in a web of paperwork, leading to further delays.

Indonesia’s reliance on outdated technology and manual processes in its customs operations also exacerbates the problem. While many countries have adopted advanced digital systems to streamline customs procedures, Indonesia has been slow to modernize. A report from the World Bank in 2021 highlighted that Indonesia’s customs processes are still heavily reliant on physical paperwork and manual inspections. This lack of automation leads to longer processing times and increases the likelihood of errors, which further slows down the clearance process. In contrast, countries like Singapore and South Korea, which have embraced digitalization in their customs operations, boast some of the fastest border clearance times in the world.

The impact of Indonesia’s slow border clearance is far-reaching, affecting not just the domestic market but also global supply chains. Delays in clearing import cargo can disrupt production schedules, lead to stockouts, and increase costs for businesses. For example, multinational companies like Apple and Samsung, which source components from various countries, have faced challenges in maintaining their supply chains due to delays at Indonesian ports. These disruptions can have a cascading effect, ultimately impacting the availability of products in global markets.

Moreover, the slow clearance process has implications for Indonesia’s competitiveness in the global market. In today’s fast-paced business environment, where speed and efficiency are critical, delays in importing goods can make Indonesia a less attractive destination for foreign investors and businesses. A 2023 survey by the World Economic Forum ranked Indonesia 60th out of 141 countries in terms of border clearance efficiency, significantly lower than many of its regional peers. This ranking reflects the challenges faced by businesses in navigating Indonesia’s customs processes and the potential risks associated with delays.

The trend towards increased global trade and the rise of e-commerce has further highlighted the inefficiencies in Indonesia’s border clearance processes. As consumers increasingly turn to online shopping, the demand for fast and reliable delivery of goods has never been higher. However, Indonesia’s slow clearance times have made it difficult for e-commerce companies to meet these expectations. For instance, global giants like Amazon and Alibaba have struggled to provide timely delivery to Indonesian customers due to delays in customs clearance. This not only affects customer satisfaction but also hinders the growth of e-commerce in the country.

To address these challenges, the Indonesian government has made efforts to improve its customs processes, albeit with limited success. In 2020, the government launched the National Logistic Ecosystem (NLE) initiative, aimed at integrating and streamlining the various systems involved in import and export processes. The NLE is designed to reduce bureaucracy, enhance coordination between different government agencies, and promote the use of digital technology in customs operations. While the initiative has shown some promise, with a slight reduction in clearance times reported in 2022, much work remains to be done to bring Indonesia’s border clearance processes in line with global standards.

One of the key obstacles to reforming Indonesia’s customs processes is the entrenched culture of corruption within the system. A 2023 report by Transparency International highlighted that corruption remains a significant issue in Indonesia’s customs offices, with bribes often required to expedite the clearance process. This not only undermines the efficiency of the system but also adds to the costs of doing business in Indonesia. The government has acknowledged the problem and has taken steps to address it, including the introduction of stricter penalties for corrupt practices and the implementation of transparency measures. However, changing a deeply ingrained culture of corruption is a challenging and time-consuming process.

The slow border clearance in Indonesia has broader implications for the global customer market. As supply chains become increasingly interconnected, delays in one part of the world can have a ripple effect on consumers in other regions. For example, delays in the clearance of electronics components in Indonesia can lead to shortages of smartphones and other devices in markets like the United States and Europe. This, in turn, can drive up prices and reduce the availability of products, affecting consumer choice and satisfaction.

Indonesia’s reputation for slow border clearance of import cargo is a complex issue with multiple contributing factors. The country’s growing market size and consumer demand have overwhelmed its customs infrastructure, while outdated technology, complex regulations, and corruption have further exacerbated the problem. The impact of these inefficiencies is felt not only within Indonesia but also in global supply chains and consumer markets. While the Indonesian government has taken steps to address these challenges, significant improvements are still needed to enhance the efficiency and competitiveness of the country’s customs processes. As Indonesia continues to play a crucial role in the global economy, the need for faster and more reliable border clearance processes will only become more pressing.

Why unnecessary bureaucracy become one of the problem to import goods to Indonesia?

Unnecessary bureaucracy has long been a thorn in the side of many global markets, and Indonesia is no exception. For a country that has immense potential in terms of both its geographical location and market size, the barriers created by red tape in the importation of goods are not only unnecessary but also counterproductive. These bureaucratic hurdles have profound implications not just for the local market but also for the broader global economy.

Indonesia, with a population exceeding 270 million, is the fourth most populous country in the world, making it a significant market for global goods. The country’s middle class has been growing rapidly, creating a substantial demand for imported products ranging from electronics and automobiles to fashion and foodstuffs. The potential for market expansion in Indonesia is enormous, with a consumer base that is increasingly tech-savvy and brand-conscious. However, this potential is being stifled by the bureaucratic obstacles that companies face when trying to bring their products into the country. The layers of regulations, complex procedures, and often unclear requirements create a labyrinth that is difficult to navigate, particularly for small and medium-sized enterprises (SMEs) that lack the resources of multinational corporations.

The market impact of these bureaucratic barriers is significant. According to a study by the World Bank, the cost of importing goods into Indonesia is approximately 30% higher than the global average due to administrative inefficiencies. This is a substantial burden, especially when considering that Indonesia is part of the Association of Southeast Asian Nations (ASEAN), a region known for its relatively open trade policies. The excessive paperwork, long processing times, and frequent changes in regulations make it challenging for businesses to plan effectively. For instance, the mandatory pre-shipment inspection, which involves rigorous checks by approved agencies, adds not only cost but also time to the import process. This requirement can delay shipments by weeks, if not months, making it difficult for companies to meet market demand in a timely manner.

The reach of this problem extends beyond the borders of Indonesia. Global companies that view Indonesia as a key market are forced to reconsider their strategies due to the bureaucratic hurdles. For example, Apple, a brand synonymous with cutting-edge technology and sleek design, faced significant challenges when trying to enter the Indonesian market. The company had to establish a research and development facility in the country as part of the “local content” requirement, a regulation that mandates a certain percentage of a product’s value must be sourced locally. While this policy aims to boost local industry, it also creates a barrier for companies that may not be able or willing to meet these demands, thereby limiting the variety of products available to Indonesian consumers and reducing competition in the market.

Trends in the global market show a movement towards streamlined processes and reduced barriers to trade. Countries like Singapore and Hong Kong are prime examples of how efficient customs procedures can boost a nation’s position as a global trade hub. Singapore, for instance, ranks first in the World Bank’s Ease of Doing Business index, with minimal bureaucracy in customs procedures, leading to lower costs and faster import times. In contrast, Indonesia’s position in the same index remains hindered by its cumbersome bureaucratic requirements. This disparity highlights the need for Indonesia to reform its import procedures to remain competitive in the global market.

The impact of Indonesia’s bureaucratic challenges is not limited to multinational corporations but also affects the general world customer market. Consumers globally are increasingly demanding a wider range of products, particularly in sectors like technology and fashion, where trends move quickly. The delays and added costs associated with importing goods into Indonesia mean that consumers in the country often have to wait longer and pay more for the latest products. This not only frustrates consumers but also affects their perception of global brands, as the delays and higher prices can be incorrectly attributed to the brands themselves rather than the bureaucratic inefficiencies of the importing process.

The broader implications for the world market are also noteworthy. Indonesia is a member of the G20, and as such, it plays a crucial role in the global economy. The inefficiencies in its import procedures can create ripple effects in the supply chain, particularly for industries that rely on timely delivery of components and raw materials. For instance, the automotive industry, which is heavily dependent on global supply chains, can be severely impacted by delays in the importation of parts and components into Indonesia. This can lead to production slowdowns, not just in Indonesia, but also in other countries that are part of the same supply chain, thereby affecting global production timelines and costs.

Furthermore, the bureaucratic barriers in Indonesia can deter foreign investment, particularly in sectors that are heavily reliant on imports. Companies may choose to invest in other countries within the region where the regulatory environment is more conducive to trade. This can result in lost opportunities for Indonesia in terms of job creation, technology transfer, and overall economic growth. The global investment community is increasingly looking for markets that offer not only growth potential but also ease of operation. By maintaining a cumbersome import process, Indonesia risks being sidelined in favor of other emerging markets that have taken steps to reduce bureaucratic hurdles.

Recent events have further highlighted the need for Indonesia to reform its import procedures. The COVID-19 pandemic, for example, exposed the vulnerabilities of global supply chains and underscored the importance of efficiency in customs and import procedures. Countries that were able to adapt quickly and streamline their import processes fared better in maintaining the flow of essential goods during the crisis. Indonesia, however, struggled with delays in the importation of critical supplies such as medical equipment and vaccines, which were exacerbated by its existing bureaucratic challenges. This not only had immediate consequences for public health but also longer-term implications for the country’s reputation as a reliable trade partner.

Unnecessary bureaucracy has become a significant problem in the importation of goods to Indonesia, with far-reaching implications for the market, global trends, and the world economy. The layers of regulations, complex procedures, and frequent changes in rules create barriers that stifle market growth, deter foreign investment, and frustrate consumers. To fully realize its potential as a major global market, Indonesia must take decisive steps to streamline its import procedures, reduce unnecessary bureaucratic hurdles, and align its policies with global trends towards more efficient and open trade. By doing so, Indonesia can position itself as a key player in the global economy, attract more foreign investment, and ensure that its consumers have access to a wider range of products at competitive prices. The time for reform is now, and the benefits of doing so will be felt not just within Indonesia, but across the global market.

How redundant procedures and inefficient process become main problem to import goods to Indonesia?

Importing goods into Indonesia, a country with a population of over 270 million people, presents a significant opportunity for global businesses. However, this opportunity is often marred by redundant procedures and inefficient processes that have become the main hurdles for importers. These bureaucratic and logistical barriers not only hinder the ease of doing business in Indonesia but also have far-reaching implications on the global market, affecting the prices and availability of goods for consumers worldwide.

Indonesia’s market potential is immense, with a rapidly growing middle class and increasing consumer demand for a wide range of products, from electronics to fashion and food items. According to the World Bank, Indonesia’s GDP grew by 5.1% in 2023, demonstrating its resilience and strong economic fundamentals. This growth has translated into a burgeoning demand for imported goods, with the country’s import value reaching approximately $173 billion in 2022. However, despite this promising market, the process of importing goods into Indonesia is fraught with challenges that stem from redundant procedures and inefficient processes.

The inefficiencies in Indonesia’s import procedures begin with the complex and often overlapping regulatory requirements. Importers must navigate a labyrinth of paperwork, including import licenses, certificates of origin, and various permits that are issued by multiple government agencies. For instance, a single shipment might require approvals from the Ministry of Trade, the Ministry of Industry, the National Agency of Drug and Food Control, and the Indonesian Customs Office. Each of these agencies has its own set of regulations and procedures, which often overlap, leading to delays and increased costs for businesses. A study by the Organisation for Economic Co-operation and Development (OECD) found that these administrative burdens can increase the cost of importing goods by up to 15%, a significant figure that can erode profit margins and make Indonesia a less attractive market for foreign businesses.

In addition to the regulatory complexities, Indonesia’s customs processes are notoriously slow and cumbersome. The World Bank’s Doing Business Report 2023 ranked Indonesia 73rd out of 190 countries in terms of ease of trading across borders. One of the key issues is the time it takes to clear goods through customs. While the global average for customs clearance is around 2 days, in Indonesia, it can take up to 7 days or more, depending on the type of goods and the efficiency of the port of entry. This delay is not only frustrating for businesses but also has a ripple effect on the global supply chain. For example, electronic goods that are in high demand globally, such as smartphones and laptops, can experience significant delays in reaching consumers due to these customs bottlenecks.

The impact of these inefficiencies extends beyond Indonesia’s borders. As one of the largest economies in Southeast Asia, Indonesia plays a critical role in regional and global trade networks. When goods are delayed at Indonesian ports, it affects the supply chain for businesses around the world. This is particularly evident in industries that rely on just-in-time manufacturing processes, where even a slight delay in the supply of components can halt production lines and lead to significant financial losses. For instance, the automotive industry, which is heavily dependent on the timely delivery of parts and components, has been particularly hard-hit by these delays. According to a report by the Indonesia Automotive Industry Association (Gaikindo), the delays in customs clearance have led to a 5% decrease in vehicle production in 2023, resulting in a loss of approximately $2 billion in revenue.

Moreover, the inefficiencies in Indonesia’s import processes have broader implications for global customers. As businesses face higher costs and longer lead times to import goods into Indonesia, these costs are often passed on to consumers in the form of higher prices. This is particularly concerning for essential goods such as food and medicine, where price increases can have a direct impact on the welfare of consumers. A recent example is the surge in prices of imported food items, such as dairy products and fresh fruits, which saw an average price increase of 10% in 2023 due to delays and increased costs in the import process. This price hike not only affects Indonesian consumers but also has a ripple effect on global food markets, as suppliers adjust their prices to account for the increased costs of exporting to Indonesia.

The inefficiencies in Indonesia’s import procedures also have a negative impact on the country’s competitiveness in the global market. In a world where businesses are increasingly looking to diversify their supply chains and reduce reliance on single markets, Indonesia’s cumbersome import processes make it less attractive as a destination for foreign investment. This is particularly concerning at a time when neighboring countries, such as Vietnam and Thailand, are streamlining their import procedures and improving their ease of doing business to attract more foreign investment. For instance, Vietnam has implemented an electronic customs clearance system that allows goods to be cleared within 24 hours, a stark contrast to the 7-day average in Indonesia. As a result, Vietnam has seen a surge in foreign direct investment, particularly in the manufacturing sector, which could have otherwise flowed into Indonesia if its import processes were more efficient.

In addition to the regulatory and logistical challenges, corruption remains a significant issue in Indonesia’s import processes. Despite efforts by the government to combat corruption, it remains pervasive in customs and other regulatory agencies. A survey by Transparency International found that 25% of businesses in Indonesia reported being asked for bribes by customs officials in 2023. This not only increases the cost of importing goods but also creates an uneven playing field for businesses, where those that are willing to pay bribes can expedite their import processes, while others face delays and additional costs. This culture of corruption not only undermines the integrity of Indonesia’s import procedures but also damages the country’s reputation in the global business community.

While Indonesia presents a significant market opportunity for global businesses, the redundant procedures and inefficient processes involved in importing goods into the country pose major challenges. These inefficiencies not only increase the cost and time required to bring goods into Indonesia but also have far-reaching implications on the global market, affecting supply chains, prices, and consumer welfare worldwide. To unlock Indonesia’s full potential as a global trade hub, it is imperative that the government takes decisive action to streamline import procedures, reduce redundancy, and improve the efficiency of customs processes. This will not only benefit businesses and consumers in Indonesia but also strengthen the country’s position in the global economy and attract much-needed foreign investment.

How the import tax in Indonesia is quite high and complicated?

Indonesia, a vast archipelago with a burgeoning population and a rapidly growing economy, presents a complex landscape for international trade. As one of Southeast Asia’s largest markets, Indonesia is an attractive destination for global companies looking to tap into its consumer base. However, the country’s import tax system has long been a significant barrier for foreign businesses.

Indonesia’s import tax system is characterized by its high rates and intricate regulations. These taxes are imposed on a wide range of goods, from luxury items to essential products, making the cost of imported goods significantly higher than locally produced alternatives. The country’s import tariffs can range from 0% to as high as 150%, depending on the product category. For example, luxury goods such as cars, cosmetics, and electronics face some of the highest tariffs. This system is designed to protect local industries, promote domestic production, and reduce the country’s reliance on imports. However, it also has the unintended consequence of limiting consumer choice and inflating prices for imported goods.

The complexity of Indonesia’s import tax system extends beyond just high tariffs. The country has a multi-layered regulatory framework that requires importers to navigate a maze of paperwork, licenses, and permits. This includes customs duties, value-added tax (VAT), and luxury goods sales tax (PPnBM), among others. For instance, a company looking to import electronics into Indonesia must first obtain an import license, followed by a series of approvals from various government agencies. This process can be time-consuming and costly, often requiring businesses to hire local consultants or agents to ensure compliance with the regulations. The bureaucratic hurdles and high costs associated with importing goods into Indonesia have led to a thriving gray market, where products are smuggled into the country to avoid taxes and regulatory scrutiny.

The high import taxes and complex regulations in Indonesia have a significant impact on the market. For local businesses, the protectionist measures provide a competitive advantage, allowing them to dominate the market with locally produced goods. This has been particularly evident in industries such as textiles, footwear, and food processing, where Indonesian companies have thrived due to the high cost of imported alternatives. However, for consumers, the impact is less favorable. The limited availability of imported goods and the high prices make it difficult for consumers to access a wide range of products, particularly those that are not produced locally. This has led to a situation where Indonesian consumers often pay more for imported goods than their counterparts in neighboring countries, such as Malaysia or Thailand.

From a global perspective, Indonesia’s import tax system has far-reaching implications for international trade. As one of the largest economies in Southeast Asia, Indonesia’s trade policies have a ripple effect on the region and beyond. The high import taxes have deterred many global companies from entering the Indonesian market, limiting the country’s integration into the global supply chain. For example, global electronics giants like Apple and Samsung have faced significant challenges in importing their products into Indonesia, leading to higher prices and limited availability of their products in the country. This, in turn, has affected the global distribution of these products, as companies are forced to allocate more resources to navigate Indonesia’s complex regulations.

The trend of high import taxes and protectionist measures is not unique to Indonesia. In recent years, several countries around the world have implemented similar policies to protect their domestic industries and reduce their trade deficits. However, Indonesia’s approach stands out due to the sheer scale of its market and the complexity of its regulations. This has led to a situation where global companies must carefully consider the costs and benefits of entering the Indonesian market. While the potential rewards are significant, the risks and challenges are equally substantial.

The impact of Indonesia’s import tax system on the world market is multifaceted. On one hand, the high taxes and complex regulations have limited the country’s participation in the global economy. This has resulted in a slower rate of economic growth, as the country struggles to attract foreign investment and integrate into the global supply chain. On the other hand, the protectionist measures have helped to shield local industries from foreign competition, allowing them to grow and thrive. This has led to the emergence of several Indonesian brands and companies that have gained a strong foothold in the domestic market and are now looking to expand internationally.

For the general world customer market, Indonesia’s import tax system presents both challenges and opportunities. On the one hand, consumers in countries that trade with Indonesia may face higher prices for certain goods due to the increased cost of imports. For example, the high import taxes on electronics and luxury goods in Indonesia have led to higher prices for these products in other countries, as companies pass on the additional costs to consumers. On the other hand, the protectionist measures have also created opportunities for global companies to establish local production facilities in Indonesia. By producing goods locally, companies can avoid the high import taxes and take advantage of the country’s large and growing consumer base. This has led to a trend where global companies are increasingly investing in local production in Indonesia, creating jobs and boosting the local economy.

In recent years, there have been several notable examples of global companies navigating Indonesia’s import tax system to establish a presence in the country. For instance, Tesla, the electric vehicle giant, has expressed interest in setting up a manufacturing facility in Indonesia to produce electric vehicles and batteries. This move is driven by the high import taxes on electric vehicles in Indonesia, which make it difficult for Tesla to compete with local automakers. By producing vehicles locally, Tesla can avoid these taxes and tap into the growing demand for electric vehicles in the country. Similarly, Apple has opened several retail stores in Indonesia and has partnered with local companies to assemble its products locally, allowing it to avoid the high import taxes on electronics.

Indonesia’s import tax system is a double-edged sword. While it protects local industries and promotes domestic production, it also creates significant challenges for global companies looking to enter the market. The high taxes and complex regulations limit consumer choice and inflate prices, while also deterring foreign investment and slowing the country’s integration into the global economy. However, the system also presents opportunities for global companies to establish local production facilities and tap into Indonesia’s large and growing consumer base. As the world becomes increasingly interconnected, the need for a more balanced and streamlined approach to import taxes in Indonesia is becoming more apparent.

Why port in Indonesia is very slow to clear the import cargo?

Indonesia, a nation of more than 17,000 islands, boasts one of the largest and most strategically positioned maritime networks in the world. Despite this geographic advantage, Indonesia’s ports are notoriously slow in clearing import cargo, a problem that has persisted for years and continues to hinder the country’s economic potential. Several factors contribute to this sluggishness, including outdated infrastructure, bureaucratic red tape, limited automation, and inefficiencies within the logistics sector. Understanding the underlying causes of these delays is crucial for both domestic and global markets, as Indonesia plays a significant role in international trade, particularly within the Asia-Pacific region.

One of the primary reasons for the slow clearance of import cargo in Indonesian ports is the country’s aging infrastructure. Many of Indonesia’s ports were developed decades ago and have not kept pace with the rapid growth of global trade. The Port of Tanjung Priok in Jakarta, Indonesia’s busiest port, handles around 50% of the country’s total trade volume. However, its capacity and efficiency are hampered by insufficient infrastructure. The port was originally designed to handle much smaller volumes of cargo, and despite recent expansions and upgrades, it still struggles to accommodate the increasing demand. For instance, in 2022, Tanjung Priok handled approximately 7.5 million TEUs (twenty-foot equivalent units), far below its potential, which is further constrained by inadequate container yard space and limited deep-water berths. This congestion leads to longer turnaround times for ships and delays in cargo processing, which can extend to several days or even weeks.

The lack of modern automation technologies is another significant factor contributing to the inefficiency of Indonesian ports. While ports in neighboring countries like Singapore and Malaysia have adopted advanced systems such as automated cranes, robotic container handling, and digital tracking systems, many Indonesian ports still rely heavily on manual processes. This reliance on human labor not only slows down operations but also increases the risk of errors and inconsistencies in cargo handling. For example, the implementation of an automated cargo tracking system could significantly reduce the time it takes to process and clear goods, yet many Indonesian ports lag in adopting such technology. The result is a bottleneck that impacts the entire supply chain, causing delays that ripple through the global market.

Bureaucratic inefficiencies and corruption further exacerbate the problem of slow cargo clearance in Indonesian ports. The country’s customs procedures are notoriously complex and time-consuming, with multiple layers of approval required for even the simplest of imports. According to the World Bank’s Logistics Performance Index, Indonesia ranks 46th out of 160 countries in terms of customs efficiency, lagging behind regional competitors like Vietnam and Thailand. Importers often face lengthy delays due to excessive documentation requirements, inconsistent application of regulations, and the need for multiple inspections. Moreover, corruption remains a significant issue, with some officials reportedly demanding bribes to expedite the clearance process. This not only increases costs for importers but also undermines the overall efficiency of the port system.

The impact of these inefficiencies extends far beyond Indonesia’s borders, affecting global supply chains and international trade. Indonesia is a key player in the export of commodities such as palm oil, coal, rubber, and textiles, as well as a growing market for imported goods ranging from electronics to automotive parts. Delays in clearing import cargo can disrupt the supply of these goods, leading to shortages and increased prices in global markets. For example, Indonesia is the world’s largest producer of palm oil, accounting for over 56% of global supply. Any disruption in the export of this commodity due to port inefficiencies can have significant consequences for the global food and cosmetics industries, which rely heavily on palm oil as a raw material. Similarly, delays in the import of essential components for the manufacturing sector can hinder production and increase costs for companies worldwide.

The impact of Indonesia’s port inefficiencies is also felt by global consumers, who often bear the brunt of these delays in the form of higher prices and longer wait times for goods. In today’s interconnected world, where products are sourced from multiple countries and just-in-time delivery is the norm, any disruption in the supply chain can have a cascading effect. For instance, a delay in the clearance of electronic components imported into Indonesia can slow down the production of smartphones, laptops, and other consumer electronics, which are then shipped to markets around the world. This can lead to shortages, especially during peak shopping seasons like Black Friday and the holiday period, driving up prices and frustrating consumers.

The recent global supply chain disruptions caused by the COVID-19 pandemic have further highlighted the vulnerabilities of Indonesia’s port system. The pandemic led to a surge in demand for goods as consumers shifted to online shopping, placing unprecedented pressure on global supply chains. Indonesian ports, already struggling with inefficiencies, were ill-equipped to handle the sudden increase in cargo volumes. The result was severe congestion, with ships waiting for days to dock and containers piling up in port yards. This situation was exacerbated by labor shortages due to COVID-19 restrictions and health concerns, further slowing down operations. The delays at Indonesian ports contributed to the global supply chain crisis, leading to shortages of goods, increased shipping costs, and inflationary pressures worldwide.

To address these challenges, the Indonesian government has initiated several reforms aimed at improving port efficiency. One of the key initiatives is the ongoing development of the Patimban Port in West Java, which is expected to alleviate some of the pressure on Tanjung Priok and serve as a major hub for automotive exports. The government is also investing in digitalization efforts, such as the implementation of the National Logistic Ecosystem (NLE), a platform designed to streamline customs procedures and reduce processing times. Additionally, there are plans to expand and modernize existing ports, as well as to improve road and rail connectivity to facilitate the movement of goods.

However, these efforts face significant challenges, including the need for substantial investment and the complexity of overhauling deeply entrenched bureaucratic systems. The success of these reforms will depend on the government’s ability to attract private sector investment, address corruption, and foster collaboration between various stakeholders, including port authorities, logistics providers, and international trade partners.

The slow clearance of import cargo in Indonesian ports is a multifaceted issue with far-reaching implications for both the domestic economy and global markets. The combination of outdated infrastructure, limited automation, bureaucratic inefficiencies, and corruption has created a bottleneck that disrupts supply chains and increases costs for businesses and consumers alike. While recent efforts to modernize and expand the port system are promising, significant challenges remain. Addressing these challenges will be crucial for Indonesia to fully realize its potential as a major player in global trade and to ensure that its ports can efficiently serve the needs of the world market. The future of Indonesia’s maritime industry, and its impact on the global economy, will depend on the country’s ability to overcome these obstacles and create a more efficient, transparent, and technologically advanced port system.

What exactly you as the shipper or companies able to do to help ease the process and problems?

Few things that you might able to do to be able to help ease the unease experience with the process of shipping goods to Indonesia are:

  • Understand more the rules and regulations. Keep asking around in regards to the rules and regulations and have a clear understanding in regards to the shipping matter or goods that you want to ship to Indonesia. By knowing the specific in regards to the rules and regulations, you can tackle most of the obstacles that may be caused by the customs clearance process.
  • Choose the shipping agency or company that able to represent you as customs broker with the customs and duty officers which able to represent you declaring the goods to the country with proper documentation and regulations.
  • Understand the way of customs process on how long expected for your goods to bypass through the customs clearance will also help as you might feel frustrated more than you have experienced the service below your expectation as the Indonesia system is unstable and a lot needs to be improved.
  • The common mistake is packaging and paper declaration during checks on customs clearance. It is quite important to understand the proper packaging that needs to be implemented and the declaration that is not undervalued which can arise suspicion from customs and duty officials.
  • Try to consider shipping your goods by air instead of by sea. It might be more expensive but it is fewer troubles as shipping by sea to Indonesia port taking more time to clear the cargo as long list of imported goods compared to air transport which more efficient and operations in airport need to be as efficient as possible to cater the demand and it affected the performance of customs official at the airport official as well.

Try to find a company that able to cater to your needs and always communicate and have a clearer picture when you ship your goods to Indonesia. Find the company that has been in the industry quite long as more experience is quite an advance as the company itself needs to understand how the customs clearance works.

SindoShipping believes that our company’s purpose is to simplify the process of shipping your goods to Indonesia. Our company jobs are:

  • Help you arrange your shipment from the point of origin to your destination effortlessly. As if required, we can arrange the pick up based on your request and time of pick up for delivery purposes at the point of origin.
  • Allow you to access the information at the real-time on where is the location of your goods during transit. We believe that our company needs to provide you with online real-time information where is the location is as we value your shipment and we understand on how important it is for you to be able to locate your goods in every step of delivery until it reached your destination safely.
  • Handle customs clearance and duty payment. With our expertise and our customs brokerage system, we will help you and your company to pay the tax to the customs and handle the paperwork based on Indonesia customs requests on behalf of you.
  • Support the development of your company to the next level. As we believe that our job is to keep you and your company grow if you want to build a customer based in Indonesia as an online retailer or seller, our time-definite shipment will help you cater to your customer needs.

Contact our staff now for any inquiry or you have any question need to be answered in regards to shipping to Indonesia. Please do not hesitate to check as consultation is absolutely free.

Why should you ship with SindoShipping and how is our company able to help you and your business to ship your goods and products to Indonesia?

Our company vision is to help companies around the world to be able to export their products to Indonesia with ease and expand their market worldwide especially in South East Asia as Indonesia is the leading internet market and largest economy around the region and to help ease the process of importation to the country and we want to help millions of Indonesian to access products worldwide with effective shipping system.

With the proper documentation and brokerage, we are able to help our customers ship a few categories of goods which have limited restrictions to Indonesia without any hassle to the customers address directly as we understand the process and the regulation of the imports including the taxation process of imports.

SindoShipping specialized in electronics, high tech products, cosmetics, luxury branded, toys, supplement and vitamins, fashion, bags and shoes, and traditional medicine shipping to Indonesia since 2014 with the top accuracy of shipment service and the live tracking available during the cross border shipment so the customer can feel safe and secure about their shipping. Contact us now for further details at 6282144690546 and visit out site sindoshipping.com

Looking for Cheaper, Faster, and Simpler way to ship your products to Indonesia?

Price List of Shipping to Indonesia

For Young Living Customer to ship the products to Indonesia.

One response to “The Biggest Problem with Shipping to Indonesia and How You Can Fix It”

  1. […] The Biggest Problem with Shipping to Indonesia and How You Can Fix It […]

    Like

Blog

The blog is inspired by the luxury brand world knowledge and the information about shipping goods to Indonesia. With our expertise of shipping and the product knowledge, rest assured that your shipping are in the good hands.