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SindoShipping by Seeds (S) Int P/L Co Reg UEN 202523778K

SindoShipping is more than a courier. It’s the trusted logistics partner that powers Indonesia’s new wave of digital entrepreneurs. With a clean flat-rate model, a laser focus on cross-border pain points, and a digital-first outreach strategy, We are aiming to enable more local business in Indonesia.

We are cross-border logistics and e-commerce enabler that empowers Indonesian resellers, SMEs, and digital sellers to import products seamlessly from Singapore, USA, China, Korea, and other global trade hubs. We combine freight forwarding, warehousing, customs clearance, and last-mile delivery into a single affordable and transparent platform..

Sometimes these questions are confusing as we just thought that the difference is the service type of the shipping method which is not right. Traditional postal service means the postal service that been provided by the government-owned postal service which providing the affordable to ship mail, packages, documents, etc (mostly mailing service) compared to the courier service which mostly provided by the private sector that providing the package delivery service for customers.

Few key difference between these two are:

1. Reliability 

Local traditional postal service has the image of less effective and efficient compared to the private company or courier service nowadays. The perceptions that the traditional postal service work quite slow compared to the private provider due to the technology advancement from the courier service and the time-definite commitment provided as well compared there are none urgent and time-definite service from the traditional postal services.

Most of the traditional postal service still owned by the local government as the service provided for the people on the way of communication in early days. As now telecommunication dominated by phone cellular which making the postal service less popular compare to the digital world.

Furthermore, by shipping with the courier, you can be assured that your goods are safely in the system all of the shipment is coded and following the standard operating procedure from the picking up, sorting facilities, efficient shipping time and allocation, and the delivery time, etc.

2. Cost

In term of costs, the local postal service can be cheaper in a way that the price sometimes subsidized by the government for nationwide shipping as the communication and shipping services between places in one country to help ensure the need of to communicate and trading information are met. Usually, the mail services dominated by the local post agency.

The courier service charges more as almost twice of shipping as they promised the customer the reality service or premium service compared to the local post office. Furthermore, as they use their own channel of shipping with tracking code and time-definite shipping, the courier service is offering the customers faster option as any urgent shipping needed.

In conclusion in regards to the cost represented, the customer needs to check on what kind of postal service that the customer needed and how urgent is it. If the customer needs a postal mailing service, the customer can opt for the local postal services as the service is cheaper and specialized in the mailing service provider. If the customer wants to send parcels and need the urgency when goods will arrive, it is advisable to use courier service instead.

3. Speed

In terms of speed of delivery, mostly courier service will offer a faster delivery option compared to local postal service as the price that offered is more expensive. Same day delivery service, next day delivery services or 2 days delivery services are common products that the company offered.

As the local postal services usually only offer the standard timing delivery that slower than courier delivery company offered as the local postal services mostly handle a lot of packages that need slower shipping time with lower pricing for the services.

With a time-sensitive parcel, the courier service offering fast and reliable service compared to the local postal services as it has been guaranteed shipping from the courier service.

4. Service options

Courier company also offered the tracking service which usually is charged free compared to local postal post that charges extra if the customer needs the tracking services. As with the tracking service, the customer can be self-assured that the goods are shipped properly within the time period been given to.

Additional services that the courier company offered is to ship the products or shipments to a specific person as usually, the courier company requires someone to sign on receipt as the postal service not able to offer the service.

Some couriers will even pack your items for you and offer concierge services and extra need such as refrigerated items, specific handling service, additional packaging such as crating, an extra layer of protection, etc, upon request or any custom made request for specific products or shipment.

Most importantly, you need to understand before commencing a shipment as how is the convenience of shipping your goods or products matter to you compared to the cost of shipping as time-sensitive goods need time-definite services as well.

Why local postal service in countries all over the world mostly monopolized by government?

Local postal services in most countries around the world are predominantly monopolized by the government, a phenomenon rooted in historical, economic, and logistical factors. The market dynamics of postal services have long been characterized by the need for uniformity, accessibility, and reliability, which governments are uniquely positioned to provide. The broad reach of postal services, the trend towards modernization, and the significant impact on the global market and general customer base underscore the rationale behind this governmental monopoly.

Historically, postal services have been a crucial part of national infrastructure, often tied to a country’s development and communication systems. Governments established postal services to ensure that communication could flow seamlessly across vast and diverse territories. In the 19th and early 20th centuries, the postal service was a vital tool for governance, enabling governments to reach their citizens, collect taxes, and maintain social order. This legacy has persisted, and in many countries, the postal service remains a symbol of state authority and reliability. For example, in the United States, the United States Postal Service (USPS) is a government agency with roots tracing back to 1775, when Benjamin Franklin was appointed the first postmaster general. The USPS’s mandate is to provide universal service to all Americans, regardless of location, at a uniform price. This model has been replicated in various forms worldwide, from Royal Mail in the United Kingdom to La Poste in France.

From a market perspective, the government’s monopoly on postal services is justified by the concept of a natural monopoly. In industries where the infrastructure costs are so high that only one provider can operate efficiently, a natural monopoly often forms. Postal services fall into this category because building and maintaining a nationwide delivery network requires substantial investment in physical infrastructure, such as post offices, sorting centers, and transportation fleets. Allowing multiple competitors to build their networks would lead to unnecessary duplication of resources and inefficiencies. Governments, therefore, take on the role of the sole provider to ensure that postal services are available to everyone at a reasonable cost. For instance, in Japan, Japan Post Holdings, which is government-owned, operates the postal service alongside banking and insurance services. The company’s ability to leverage its extensive network and government backing allows it to maintain a dominant position in the market, serving both urban and rural areas efficiently.

The reach of government-run postal services is another critical factor in their monopoly. Postal services are expected to provide universal coverage, delivering mail and packages to every corner of a country, including remote and sparsely populated areas that would be unprofitable for private companies to serve. This universal service obligation (USO) ensures that all citizens have access to postal services, regardless of where they live. In many countries, private couriers operate primarily in urban and economically viable regions, leaving rural and remote areas to the government postal service. For example, Australia Post is mandated to provide a certain number of post offices and services in rural areas, even though these operations may not be profitable. The government’s involvement ensures that all citizens benefit from reliable postal services, reinforcing social cohesion and economic inclusivity.

The trend towards modernization and digitalization in the postal sector also highlights the government’s role in maintaining postal services. With the rise of e-commerce and the decline of traditional mail, postal services worldwide have had to adapt to changing market conditions. Governments have invested in modernizing postal infrastructure, incorporating technology to improve efficiency, and expanding services to include logistics, financial services, and e-commerce solutions. For instance, the German postal service, Deutsche Post, which is partially privatized but still retains significant government ownership, has transformed into a global logistics giant under the DHL brand. The company’s ability to innovate and expand its service offerings while maintaining its core postal functions demonstrates the benefits of government involvement in the sector.

However, the government’s monopoly on postal services is not without challenges. The impact of this monopoly on the world market and general customer market varies depending on the country and its economic conditions. In some cases, government monopolies have led to inefficiencies, high costs, and slow service, prompting calls for privatization or liberalization of the market. For example, in 2013, the United Kingdom partially privatized Royal Mail, allowing it to operate more competitively while still fulfilling its USO. Despite these challenges, the government’s involvement in postal services remains essential in ensuring that these services are available to all citizens, especially in countries where private companies are unwilling or unable to provide comprehensive coverage.

Recent events have also underscored the importance of government-run postal services. During the COVID-19 pandemic, postal services played a crucial role in maintaining communication and commerce when many businesses were forced to close. In the United States, the USPS delivered essential goods, including medical supplies and election ballots, highlighting the vital role of postal services in times of crisis. Similarly, in India, India Post, the world’s largest postal network, facilitated the delivery of essential goods and services to remote areas during the lockdown. These examples demonstrate the resilience and adaptability of government-run postal services in responding to national emergencies and maintaining social and economic stability.

In terms of market size, the global postal services industry was valued at approximately USD 290 billion in 2021, with government-operated services accounting for a significant share of this market. The industry’s growth is driven by the increasing demand for parcel delivery services, particularly due to the rise of e-commerce. However, traditional mail volumes continue to decline, prompting postal services to diversify their offerings and explore new revenue streams. Government postal services, with their extensive networks and customer trust, are well-positioned to capitalize on these trends, provided they continue to innovate and adapt to changing market conditions.

The monopoly of government-run postal services in countries worldwide is rooted in historical precedent, economic rationale, and the need for universal service. While the market dynamics of postal services have evolved, the government’s role remains crucial in ensuring that these services are accessible to all citizens, regardless of location. The reach, modernization, and adaptability of government postal services underscore their importance in maintaining social and economic cohesion, particularly in times of crisis. As the global postal market continues to grow and change, government-run services will need to balance their traditional mandate with the demands of a digital and interconnected world, ensuring that they remain relevant and competitive in the years to come.

What the main difference between local post service and express courier service to ship internationally?

When it comes to shipping goods internationally, the choice between local post services and express courier services is often dictated by the needs of the customer, the nature of the goods being shipped, and the urgency of the delivery. While both options serve the same fundamental purpose—moving items from one country to another—they operate in different spheres, catering to distinct market segments, customer expectations, and logistical challenges. Understanding the main differences between these two services can significantly impact decision-making for both businesses and consumers who need to ship items across borders.

Local post services are typically government-run or government-affiliated entities that offer a range of basic postal services, including international shipping. They are known for their broad reach, often serving even the most remote areas thanks to a vast network of postal offices and partners. However, this reach comes at a cost: speed and reliability. Local post services are generally slower than express courier services, with delivery times for international shipments often ranging from two weeks to several months, depending on the destination and service chosen. This delay is largely due to the reliance on standard mail networks, which are not optimized for speed. Additionally, tracking capabilities for local post services are often limited, providing customers with basic information that may not be updated frequently.

On the other hand, express courier services like DHL, FedEx, and UPS have carved out a niche in the international shipping market by offering speed, reliability, and comprehensive tracking. These companies operate on a global scale, with specialized logistics networks designed to move packages quickly from one country to another. For instance, DHL has established major hubs in strategic locations like Singapore, which allow them to expedite shipments across Asia and beyond. This focus on efficiency is reflected in delivery times that can range from one to five business days, depending on the destination and service level. The ability to provide real-time tracking information is another significant advantage of express courier services, offering customers peace of mind and transparency.

The market for international shipping is vast, with the express courier segment experiencing significant growth due to the rise of e-commerce. According to recent statistics, the global express delivery market was valued at approximately $263 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 7.5% from 2023 to 2030. This growth is driven by the increasing demand for fast and reliable delivery services, particularly in the e-commerce sector, where consumers expect quick turnaround times for their purchases. Companies like Amazon have further fueled this trend by setting high standards for delivery speed, influencing consumer expectations across the board.

In contrast, local post services, while still vital for many consumers, especially in less developed regions, are facing challenges in keeping up with the pace set by express couriers. The global postal service market, valued at around $256 billion in 2022, is growing at a slower pace, with a projected CAGR of 3.4% from 2023 to 2030. This slower growth is indicative of the challenges local post services face in adapting to the demands of modern consumers who prioritize speed and reliability. Additionally, local post services often struggle with the complexities of cross-border customs clearance, which can lead to delays and increased costs for consumers.

One of the key technical differences between local post services and express couriers is the level of integration and automation in their operations. Express courier companies invest heavily in technology to streamline their logistics processes, from automated sorting facilities to advanced tracking systems that use GPS and IoT devices. This technology allows them to offer more predictable delivery times and higher levels of service. In contrast, local post services often rely on manual processes and less sophisticated technology, which can lead to inefficiencies and delays.

The impact of these differences is particularly evident in the world market, where businesses and consumers alike are increasingly leaning towards express courier services for international shipping. For businesses, especially those involved in e-commerce, the ability to offer fast and reliable shipping can be a critical competitive advantage. Companies that rely on local post services may find themselves at a disadvantage, particularly if their customers expect quick delivery times. This trend is evident in the growth of e-commerce giants like Alibaba and Amazon, which have partnered with express couriers to ensure their products reach international customers quickly.

For the general world customer market, the choice between local post services and express couriers often comes down to cost versus convenience. Local post services are generally more affordable, making them an attractive option for non-urgent shipments or for customers who prioritize cost over speed. However, the lower cost often comes with trade-offs in terms of delivery time and service reliability. Express couriers, while more expensive, offer the convenience of fast delivery and comprehensive tracking, which can be crucial for time-sensitive shipments or valuable items.

Recent trends indicate a growing preference for express courier services, particularly among younger consumers who value convenience and speed. The COVID-19 pandemic has further accelerated this shift, as lockdowns and restrictions on movement highlighted the importance of reliable delivery services. During the pandemic, express couriers were able to maintain service levels and even expand their operations, while many local post services experienced disruptions. This resilience has reinforced the perception that express couriers are a more reliable option for international shipping.

The main difference between local post services and express courier services for international shipping lies in the trade-off between cost and convenience. Local post services offer broad reach and affordability but are often slower and less reliable than express couriers. Express courier services, with their focus on speed, reliability, and technology, cater to a market that values quick and predictable delivery, particularly in the context of e-commerce. As consumer expectations continue to evolve, driven by trends in e-commerce and global connectivity, the demand for express courier services is likely to grow, further widening the gap between these two types of services. For businesses and consumers alike, understanding these differences is crucial in making informed decisions about international shipping.

As we understand the few challenges for customers on ordering goods to Indonesia are:

  • Many sites registered overseas do not recognize Indonesia registered address to send the packages due to the high case of credit card fraud.
  • The expense of shipping is quite expensive if you ship by the big 4; DHL, FedEx, TNT, and UPS.
  • Difficulties in clearing the customs clearance in Indonesia with a lot of bureaucracy.
  • Perception on high taxes as more than 1 tax you need to pay when you import the goods to Indonesia. Few are import tax, VAT tax, income tax, additional of luxury goods tax (if your goods under categorized of luxury goods).

SindoShipping specialized on liquid/ chemical items, medical products, & personal effects air shipment from Singapore to Indonesia & daily hand-carry Singapore-Batam and we ship effectively and committed to providing the best service to Indonesia.

By partnering with us, your company eligible to use our office address in Singapore as the main shipping address and our staff with help you label the address on the package to your customer directly. Our company offers you a simple way to import your goods to Indonesia by using Singapore as your transit point to Indonesia. Few benefits on using Singapore as transit points:

  • No customs hassle, as in Singapore the customs import tax and procedure is fair and square based on the regulation stated.
  • Singapore based address is recognized by online retailers around the world.
  • By using Singapore address, you able to get more profiles on your account in an online merchant.
  • Singapore address is more reliable to track online with International Shipping companies such as FedEx, UPS, DHL, etceteras.
  • You can consolidate your shipment through Singapore to save more cost.
  • You are able to shop any product locally ( in Singapore) with more variant and easy access.
  • Obtain a free address to use for your shipment internationally.
  • Received up to SGD$400 free tax from Singapore Customs (GST is calculated based on the Cost, Insurance, and Freight (CIF) value of the goods, together with all duties payable). Refer to: Singapore Custom
  • We help you to pay your import tax to a government with Free of Charge (FOC).

Sindoshipping has local agencies and partners all over the world, such as:

– USA , UK
– Guangzhou
– Shenzhen
– KOREA
– Shanghai
– Hongkong
– Japan
– Wiyu
– Thailand
– Singapore
– India
– Malaysia

Our products and services such as:
1. Sea and Air Cargo Service
2. Export & Import Customs Clearance Service
3. International Courier Service
4. Domestic Service
5. Export Service
6. Consigne / Undername
7.  All in Charges shipping
8. Door to Door Services

Additional services:

• International freight services
• Warehousing & distribution
• International project cargo
• Transshipment handling & co-ordinations
• Shipping agency
• Dangerous cargo handling
• Trucking Cargo
• Customs clearance & documentation
• Crating and packing
• Machinery handling & relocation and distribution

Direct Line: Heru Wijaya +62 812 960 55 142 (WhatsApp and line available). Email : sindo.yl@gmail.com

Why should you ship with SindoShipping and how is our company able to help you and your business to ship your goods and products to Indonesia?

Our company vision is to help companies around the world to be able to export their products to Indonesia with ease and expand their market worldwide especially in South East Asia as Indonesia is the leading internet market and largest economy around the region and to help ease the process of importation to the country and we want to help millions of Indonesian to access products worldwide with effective shipping system.

With the proper documentation and brokerage, we are able to help our customers ship a few categories of goods which have limited restrictions to Indonesia without any hassle to the customers address directly as we understand the process and the regulation of the imports including the taxation process of imports.

SindoShipping specialized in electronics, high tech products, cosmetics, luxury branded, toys, supplement and vitamins, fashion, bags and shoes, and traditional medicine shipping to Indonesia since 2014 with the top accuracy of shipment service and the live tracking available during the cross border shipment so the customer can feel safe and secure about their shipping. Contact us now for further details at 6282144690546 and visit out site sindoshipping.com

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The blog is inspired by the luxury brand world knowledge and the information about shipping goods to Indonesia. With our expertise of shipping and the product knowledge, rest assured that your shipping are in the good hands.